Frequently asked questions
Check out some of the most frequently asked questions our customers have wanted to know about.
Can I pawn multiple items?
Yes! Our pawn loans are item based. That means that each loan is independently secured against the item you want to pawn. You can have as many pawn loans as you want as long as you have an item to use as collateral.
How much is the interest charged on a pawn loan?
The interest is fixed at 30% per month for a 3 month period. For example a $100 loan is $130 in the first month, $160 in the 2nd month and $190 in the 3rd month.
Luxury Pawn loans in excess of $5000 may be subject to lower interest rates so please come in to one of our Dollar Dealer stores to talk to us about our luxury pawning service.
What is the maximum period for a pawn loan?
Our pawn loans are set for a maximum 3 month period, but you may pick up the pawn item(s) at any time during this timeframe if you pay the principal and interest amount owing in full.
Luxury Pawn loans in excess of $5000 may vary in duration so please come in to one of our Dollar Dealer stores to talk to us about our luxury pawning service.
What if I have a poor credit rating?
This isn’t an issue as we don’t run credit checks against pawned items.
How can I pay for my pawn loan?
You can pay by cash or Eftpos at our Dollar Dealers stores. If you can't come into a store when your loan is due, you can pay by bank deposit by obtaining our bank account details in-store at a time convenient to you.
If you pay your loan by bank deposit, we recommend that you make the payment at least 2 business days before your loan amount is due. This allows time for the payment to clear and appear in our bank account. Funds must appear in our bank account by the date shown on your loan contract to count as funds received.
Can someone else make payments on my pawn loan?
Yes anyone can make payments on your loan account. If the original loan holder is not present at the time of final payment, a receipt of payment will be issued for later collection.
Can I make partial payments on my pawn loan?
Yes, during the pawn loan period, we can accept an unlimited amount of partial payments.
If I have a pawn loan with multiple items being held as collateral, can I retrieve just one item?
Unfortunately once a loan is started the items cannot be taken individually. If you think you may want to collect one item before another, simply advise the staff member at the time of starting the loan and they will happily create two separate loans for you.
If I have pawned an item that you are holding, can I still sell it?
Yes you can sell items to us that are currently being held as collateral. Simply come in to one of our stores and advise us that you would like to sell your item.
Can I pawn my car?
Yes you can, however please be aware that the car must be registered in your name and have no finance or money owing on it. The car must be in a good working order, have a current warrant of fitness and registration.
If the car is not in your name or has money owing on it you will not be able to pawn the car to us.