Check out some of the most frequently asked questions our customers have wanted to know about.
Order your free courier pack today, insured up to $25,000. Once we receive your package (tracked and signature delivery) we will offer you a quote. If you like the price, great! We'll deposit the money straight in to your bank account. If we do not come to an agreement we will send the jewellery back to you free of charge.
No problem, we appraise your jewellery on site free of charge. We do not accept costume jewellery but our experts will be happy to tell you if your items are gold or not.
Old, unwanted or broken, if it’s gold, we will buy it.
Most items we appraise are without valuations or receipts, we are the experts with a wealth of knowledge in this area and will appraise any and all items with or without a valuation.
Yes, unlike normal gold buyers we value all aspects of your jewellery from gold to gemstones and diamonds. Our price offer is not only based on gold weight, we size all gemstones and diamonds and pay by carat weight.
We also offer the option to pawn your jewellery and gold. By doing this, you have the option to retain your jewellery once the loan and interest is paid off in full. And for loans over $3000, you will qualify for our new low interest rates. See our pawn section for more details.