Post your gold Ts+Cs

Terms and Conditions:

Definitions

DollarDealers or us means Henderson 2006 a company licensed under the Second Hand Dealer and Pawnbrokers Act 2004, trading under the name of DollarDealers and Casino Gold House. You or Seller means you the person wishing to sell gold or otherwise transact with DollarDealers.

Know your customer

As part of the Second Hand Dealer and Pawnbrokers Act 2004, DollarDealers is required to verify the identity of any person selling items to us. A copy of 2 of the following must be supplied for identification purposes; Current NZ or Overseas Drivers Licence, Current NZ or Overseas Passport, Current NZ 18+ Card. We cannot accept any other form of identification.

The seller warrants and agrees that

They are at least 18 years of age and that the goods for sale are owned by the seller and no other party has claims or charges (registered or unregistered) over the goods;

The information contained in the sale and purchase agreement is true and the seller has the authority to enter into a sale and purchase agreement;

Proof of ownership of any items can be provided if requested;

On dispatch of the agreed purchase price from DollarDealers to the bank account advised by you, all ownership will pass directly to DollarDealers. DollarDealers will not be held liable for any loss if payment has been actioned to the bank account advised by you and DollarDealers may at its discretion on sell, or otherwise dispose of, the goods. By accepting these Terms and Conditions you will be signifying your consent to receive further information and documents electronically under the Electronic Transactions Act 2002, including from related parties to DollarDealers;

They will not hold DollarDealers responsible or liable under any circumstances for any loss as a result of damage or theft of the seller’s goods during the courier delivery process;

The goods offer for sale are not from, or the result of, any illegal activity;

DollarDealers may hold the goods for a minimum of 14 days as required by the Second Hand Dealers Act and will be made available on request to the Police and any other relevant authorities;

DollarDealers may pass on personal information about the seller to related companies of DollarDealers for marketing purposes etc;

DollarDealers purchasing process

On receipt of the courier packs we will:

Inspect the pack for damage or evidence of tampering – we reserve the right to return damaged packs directly to you in the condition that they were received. All packs will be photographed before opening and the contents (once opened) will then be photographed. Goods will be valued by our specialists, an offer price will be communicated via email or person for your acceptance. Any offer is good for 24 hours or as otherwise specified on the offer document. If you accept the offer, the funds will be transferred via direct credit to your nominated bank account, with same day transactions done before 4pm. Or if you prefer to visit our premises, cash payments can be arranged, please give us 24 hours notice to arrange this.

In some situations during the gold testing process (your goods will be assayed with acids and filings may be necessary) small marks may appear on the goods. The seller accepts this fact and that the goods may contain a mark or marks if returned unsold. If for whatever reason you do not accept our offer and decide not to sell to DollarDealers, your goods will be returned to you via courier free of charge.

Questions or Complaints

DollarDealers’ values ensures you are treated fairly – if you are unsure or unsatisfied with anything, please contact us on info@dollardealers.co.nz

Insurance / Claims

We provide insurance cover for the solid gold, silver and or platinum component of your items up to a maximum cumulative value of up to $25,000.00NZD whilst the goods are with the courier or in our possession. Terms, conditions, limits and exclusions apply. The seller is responsible for any required insurance over the limits/conditions we provide.

Limited Liability / General Terms

You herby acknowledge, understand and agree that we shall not be liable for any loss, damage in excess of the amount you are able to claim under our insurance terms and conditions and hereby waive any and all claims for additional damages resulting from the loss or destruction of your items. By signing a DollarDealers contract or by using any website of DollarDealers you accept and agree to the terms and conditions listed above and the terms and conditions of our insurance (collectively our “Terms and Conditions”). We reserve the right to alter our Terms and Conditions, and revised Terms and Conditions can be reviewed on our websites.